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lineREFUND AND CANCELATIONline

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REFUND POLICY


 

Returning Policy

You can easily return products you have purchased from Famous Pets if you find a problem with the product.

Return conditions for our pet shop.

Product Problem :

We carry out all the necessary checks before each order shipment. Nevertheless, in case there is a problem, we accept the return of the product as long as it is made within 5 calendar days from the date of purchase. The product will be sent primarily to the Service department for inspection to determine that the damage is not due to misuse so that it can be replaced with a new one. In any case, you should first inform the customer service department at +357 99971556 and define the way of return as well as the type of problem. Every return must be accompanied by a product receipt.

CANCELATION


Cancellation

Cancellations of orders before shipment are subject to the sole discretion of FamousPets.com.cy and can only be made after prior communication between the customer and the www.bushytailpetshop.com Customer Service Team.

In case of cancellation of an order or part of it was accepted and the specific products were paid by Credit / Debit Card or PayPal, then an amount equal to the one paid will be returned to the same Credit / Debit Card or PayPal account, according to the required procedures of the banking institution in which the specific account is maintained.

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ABOUT US

 Bushy Tail Petshop

Best of everything for your pets. Give them more love...

CONTACT US

 

  STORE LOCATION: paidias A1 7040 Oroklini Larnaca, Cyprus
 
  +357 99971556
 
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